A guide on what FAQ settings do and how to use them.

Access to Admin Dashboard => Plugin Manager => FAQ => FAQ Settings tab

 

1. Number of categories at home page by default: enter the number of categories at home page by default.

2. Item per page: enter the number items per category.

3. FAQ: enable or disable FAQ plugin.

4. Change background: upload background photo.

 

5. By pass force login: tick on to enable by pass force login.

6. Save Settings button.

 

How to manage FAQs on your site. This tutorial will show to you how do this.

Access to Admin Dashboard => Plugin Manager => FAQ

 

Can see the FAQs information:

 

1. Title

2. Enable: the faq status.

3. Permissions: show the user roles which their members can view FAQ.

4. % Userful: show the userful percent of faq.

5. Category

6. Order: show the number order

7. Updated date: show the date that faq is updated.

 

And manage the FAQs:

ADD FAQ

Step 1. Click the Add FAQ button => redirect to Add New FAQ page.

 

Step 2. Fill data to fields

 

1. Faq Title
2. Category
3. Permissions: select user roles which their members can view faqs.
4. Content: the faq content
5. Toggle Attachments Uploader: upload attachment to the faq content.
6. Allow Comments: to allow site members can comment to faq detail page.
7. Enable:  to enable faq on your site.

And then, click the Save button.

 

EDIT FAQ

Click the Edit icon or FAQ title to edit it.

 

Note: If your site has many languages, admin need to update the change for each of languages.

 

DELETE FAQ

Have some ways to delete FAQ:

1. Select one or many FAQs, click the Delete button, and then click the OK button to confirm.

 

2. Select one or many FAQs, click the Delete option below the dropdown list, and then click the OK button to confirm.

 

3. Click the Delete icon and then click the OK button to confirm.

 

SEARCH FAQ

Can search the faqs by title or category name and then press the Enter keyboard.

 

ENABLE FAQ

Tick on enable/ disable icons to show/ hide faqs on your site.

 

ORDER FAQ

Enter number on the Order box and click the Save order button to arrange faq.

 

BULK UPDATE PERMISSIONS

Step 1. Click the Bulk update permissions button => open popup.

 

Step 2. Choose user roles by ticking on the checkbox

Step 3. Click the Add role button => add the selected roles to all faqs.
Or click the Remove role button => remove the selected roles from all faqs.

 

FAQs usually contain the large amount of questions/ answers on various topics. Site members can find answers for their questions here.

Visit FQA page and view FAQs list.

 

Can filter them by categories (2), or search by keywords (1)

 

(3) List faqs under the category

Click the faq title to view item detail page

Can tick on Yes button if faq is helpful.

 

You can use  Friend Inviter plugin to find and connect with more friends, follow this article for more detail

Some ways you can access to Friend Inviter page:

1. At People page, click the Invite Friends button.

 

 

 

2. Click the Friend Inviter menu on the main menu.

 

3. Click the Invite Friends menu below the user profile menu.

 

Friend Inviter page:

 

1. Send the invitations through Gmail and Hot mail: connect to Gmail or Hotmail to send invitations.
2. Send email: enter the email addresses to send invitations. Limit 10 email addresses per request and separated by commas.
3. Copy link: can copy link and send to your friends. They can register/ visit site via this link.
4. Share on Facebook: share an invite post to Facebook feed.
5. Tweet on Twitter: share an invite tweet to Twitter feed.
6. Referral link: copy and send to your friend. They can register/ visit site via this link.
7. Contact Inviter: Upload the contact files from an email application. Learn more for more detail.

 

Note: Site members can manage the invited emails by viewing the status of your referrals page.

 

This plugin allows members of your mooSocial site can download a copy of their data, follow the steps below for more details.

 

• Blogs
• Events
• Groups
• Topics
• Videos
• Albums
• Friends
• Messages

Step 1. Open Edit Profile Information page.

Step 2. At User Menu, click the Download Your Data.

Step 3. Select the information you want to download.

 

Step 4. Select the Format (HTML or JSON) to download >> and then, click the Create File button.

 

Your download will change status to being processed.

 

Step 5. Please wait until the process is finished, click the Download button to download your data.

 

The downloaded file:

With HTML format, your data will be shown like this:

 

With JSON format, your data will be shown like this: